feedback 2.0
Valuable reports and tracking of service performance for business and bank.
Benchmark
Real-time ratings and benchmarks across industries and products.
Actionable data
We use machine learning to provide you with the most relevant data.
Increase bottom line
Powerful Business Insights and make informed decisions to increase bottom line.
About us
Enjoy the best tool for collaboration
We are on a mission to improve the collaboration between business and banks. Our vision is to digitize the industry of customer collaboration. We believe that with our tool, both banks and business customers will experience enhanced collaboration.
What we do for Banks
We help banks track their service performance.
Benchmark
We benchmark banks within industries, product areas and countries.
We use more data than any other benchmark.
awards
We award the best banks in each industry, product area and country.
Trusted by the businesses who rate them.
Real-time collaboration
Banks receive feedback in real-time* and can take action.
*If bank has a license
Base Decision on data
Tracking service performance has never been easy. With CXFacts it is.
Make smart decisions based on data.
What we do for Businesses
We help businesses track their banks’ service performance and get better data for decision-making with a single tool
Rate your banks
The full ‘Buyingteam’ finance team can rate their experience. Invite unlimited number of colleagues.
See benchmarks
See which banks performed best in class for the products and countries relevant to you
real-time collaboration
Banks will receive real-time* data and can enhance the service based on your experience
service performance
Track your banks’ service performance across your organization.
Bank References
&
Business Testimonials
Don’t take our word for it – here’s what our clients say:
Societe Generale is using CXFacts to gather real-time customer experience and build even closer relationships with their corporate customers.
Nordea is using CXFacts to be ahead of the competition by understanding their customers even better and ensuring their product offerings and service, match the demands of their corporate customers.
Certified Security & Data Protection
We have been certified in ISO 27001:2022, ISO27017:2015 and the General Data Protection Regulation.
All customers gets access to real-time Trust Center for further transparency.
We are proud members of
Contact us
Office
CXFacts ApS
CVR: 42540641
Lejrvej 19, 3500 Værløse, Denmark
Phone
(+45) 69 17 30 01